Frequently Asked Questions (FAQ)
1. Q: What makes your home and body care products unique?
A: Our products stand out as they are crafted with utmost care using 100% essential oils. We take pride in providing natural, non-toxic solutions for a clean and refreshing experience.
2. Q: How can I book a workshop?
A: To book a workshop, simply reach out to us through our contact page. We'll be delighted to arrange a workshop where you can discover the art of creating natural candles in a hands-on and informative session.
3. Q: What types of workshops do you offer?
A: Currently, our focus is on providing exceptional Candle Making workshops. However, we're always exploring new possibilities to broaden our workshop offerings in the future.
4. Q: Do you offer shipping for your products?
A: Absolutely! We provide convenient shipping options to ensure our natural products reach your doorstep, bringing the goodness of essential oils to your home.
5. Q: What is your return and refund policy?
A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with our products, please contact us within 30 days of receiving your order. We'll assist you with the return process and, if necessary, arrange a refund.
6. Q: Are your products safe for all skin types?
A: Yes, our products are formulated to be gentle and suitable for various skin types. However, if you have specific skin concerns or allergies, we recommend checking the product ingredients or consulting with a healthcare professional.
7. Q: Are your workshops suitable for beginners?
A: Absolutely! Our workshops are designed to be accessible and enjoyable for participants of all skill levels. Whether you're a novice or an experienced DIY enthusiast, our sessions cater to everyone.
8. Q: Can I purchase your products in-store?
A: Yes, you can find our products at our in-store location. Additionally, we're proud to be featured in various stores across Vancouver and Canada, bringing our luxurious creations closer to you.