Shipping & Returns
Shipping Details & Policy
We pack & process your orders as quickly as our little business can handle! Our goal remains to have the product packed and shipped within 1-2 business days.
Local Canadian Shipping
We offer free shipping on all orders over $100*. Flat rate shipping for orders under $100 is $19.99 for Western Canada & $24.99 for Eastern Canada.
We also offer local pickup. If you are interested in this option, please send us a note at firstname.lastname@example.orgIf you need it quickly, we can offer Expedited Shipping options & quotes. For this option, please send us a note at email@example.com
*after discount & before tax
USA & International Shipping
Automatic shipments are not currently set up, but we would be happy to work with you on your order. If you are interested in this option, please send us a note at firstname.lastname@example.org
Lost or stolen packages
First off, this is never fun for anyone. We ship all of our orders with signatures required to hopefully avoid this problem. We do not replace orders if they are stolen or lost.
We are sorry that there is something that isn't working for you. We want to make sure you love your products.
Return Details & Policy
We are happy to work with you on any returns you would like to make within 14 days of receipt of your order. We do not accept returns without authorized RA details have been provided. For questions and concerns regarding a return, please email email@example.com
Return Shipping & Details
Returns are at the responsibility of the customer. All products must be returned in their original packaging & unused. Once your return order is received, we will inspect the order and create a credit to be used on our site. We do not offer refunds.
If you have purchased your Tallu products from an independent retailer, please return your products to them directly. We do not accept returns from a third party store.
We hope you don't have this problem, but if you do we are here to help. Please contact us at firstname.lastname@example.org and we will work with you on replacing your defective product(s).